Terms of Service

These Terms of Service govern access to and use of the SENSEI platform (“the Service”), operated by Grow Sensei, S.L. (“SENSEI”, “we”). By creating an account or using the Service, you agree to be bound by these terms. If you don't agree, please don't use the Service.

SENSEI is a coaching platform powered by artificial intelligence aimed at teams and organizations. We may modify, suspend or discontinue features to improve the Service, notifying you when changes substantially affect your use.

Some features require an account. You agree to:

• Provide accurate and up-to-date information.
• Keep your access credentials confidential.
• Notify us promptly of any unauthorized use.
• Be responsible for activity carried out from your account.

When using SENSEI, you agree not to:

• Violate applicable laws or third-party rights.
• Attempt to access systems, accounts or data without authorization.
• Reverse-engineer, decompile or extract the Service's code.
• Introduce malware, scripts or content that may harm the platform or other users.
• Use the Service to generate unlawful, deceptive or discriminatory content.

Some plans require a paid subscription. Prices, billing cycles and conditions are detailed at the time of purchase. Amounts paid are non-refundable, unless applicable law states otherwise or we expressly indicate so.

The Service, its software, design, logos and content are owned by SENSEI or its licensors and are protected by intellectual property law. We grant you a limited, non-exclusive and revocable license to use the Service in accordance with these terms.

The content you contribute to the Service remains yours. By submitting it, you grant us a limited license to process it solely to deliver the Service to you.

We treat the conversations and data you share with SENSEI as confidential. Read our Privacy Policy for more details on how we protect your information.

To the maximum extent permitted by law, SENSEI will not be liable for indirect damages, loss of profits, loss of data or business interruption arising from use of, or inability to use, the Service. The Service is provided “as is”, without implied warranties beyond those required by law.

We may suspend or terminate your access to the Service if you breach these terms or if your use poses a risk to the platform or other users. You may close your account at any time from the product settings.

We may update these terms when necessary. We'll publish the current version on this page and indicate the date of the last update. Continued use of the Service after the update implies acceptance of the new terms.

These terms are governed by Spanish law. Any dispute related to the Service shall be submitted to the courts of Barcelona, unless applicable law establishes another mandatory forum.

If you have questions about these terms, you can write to legal@3sensei.com.